Happy people perform better in my experience.
We have all had the experience of working with people who are happy, who are engaged in their work and that love what they do and we have all had the experience of working with people who are going to work to get the cheque at the end of the week and that’s fine is that’s what you need to do, but happier people are more successful.
Businesses with happier cultures are more successful. Companies such as Nissan, where employee wellbeing was part of the culture even in the UK in Sunderland in the 90’s long before it was a fashionable subject, or The John Lewis Partnership founded on principles of contribution, co-operation and co-ownership.
Happiness at work did not simply begin at Google. That said, Google is a wonderful example, from the inception of the organisation, right down to office design, the way that they co-created values with their early employees, to the perks they provide.
Google is almost a lifestyle, providing opportunities for fitness, dentistry amongst other things, and a culture where contribution and creativity is welcomed. The incredible success they’ve achieved is built on that because to attract the best talent, people need to be happy to work there.
If you want to have the best talent, to get the best out of people, to be innovating, and all of these things which translate through to the bottom line, you need mentally fit, happy, and productive employees. This is why as part of our Management and Leadership Development Programmes, we offer training in wellness, happiness and laughter yoga alongside more traditional business disciplines.
The thing that costs the most money in business is things going wrong. Mostly, this can be attributed to when relationships go wrong.
I spent quite a lot of my career in corporate life analysing and identifying improvements that were needed on problem contracts to increase margins and profitability. These were multi-million pound complex contracts, but usually it was possible to pin-point exactly where something had gone wrong, through root cause analysis.
My findings over many years were that failures could usually be attributed and traced back to a communication problem, such as a key relationship had broken down, or a key member of personnel was no longer part of a team which meant a project didn’t get delivered in a satisfactory way. For a small issue, a whole situation would often escalate to something potentially threatening to a contract, reaching a point where things urgently needed to be sorted out and rectified often at great cost, both financially and in human terms through the stress created in such scenarios.
So, happy conducive work places, I think, are beneficial for the bottom line.
Benefits are multiple:
- less stress and sickness absence
- less employees leaving due to the culture
- lower costs businesses financially through head hunter fees, recruitment, training, waiting for somebody to get up to speed
- minimising the loss of the asset of knowledge, knowledge from the business that goes with that individual.
People’s happiness and wellbeing should be a priority and KPI in business.
To be clear, happiness is about doing the right thing for company, at an individual level too – it has to be balanced. It’s the beneficial alignment of what the individual needs and what the company needs to create the best outcomes.
If you get that alignment right, that is where the magic happens.
If you’d like to find out more about how we incorporate Laughter Yoga and Happiness into corporate training, book a call via www.calendly.com/gamechanger